DALLAS (Jan. 27, 2021) – Ryan, a leading global tax services and software provider, has been awarded the 2020 International Service Excellence Award in the Customer Service Organization of the Year – Large category by the Customer Service Institute of America (CSIA). Additionally, G. Brint Ryan, Ryan Chairman and CEO, has been named Customer Service CEO of the Year.
The CSIA is the body delegated by the International Council of Customer Service Organizations (ICCSO) to manage the International Service Excellence Awards. These awards are recognized as one of the premier client service honors bestowed on companies and individuals across the globe. Organizations and individuals that excel in service excellence take part in various categories to earn recognition for their commitment to exceptional service experiences.
“Dedication to delivering the best client experience is the driving force behind our continued growth and success,” said G. Brint Ryan. “I am also incredibly honored to receive the Customer Service CEO of the Year award. This recognition would not be possible without our entire organization’s tireless commitment to setting the industry standard for client service and results.”
“Year over year, Ryan has been one of our most consistent and impressive finalists for an International Service Excellence Award,” said CSIA Founder and CEO Christine Churchill. “Having won an ISEA nine times over the course of 11 awards seasons, Ryan’s passion and dedication to service excellence are ingrained in their culture and unwavering in focus.”
About the Customer Service Institute of America
The Customer Service Institute of America (CSIA) is the body delegated by the International Council of Customer Service Organizations (ICCSO) to manage the International Service Excellence Awards. These awards are recognized as the premier service awards around the globe. Organizations and individuals that excel in service excellence compete in a variety of categories to recognize their commitment to customer service excellence.
Ryan, an award-winning global tax services and software provider, is the largest Firm in the world dedicated exclusively to business taxes. With global headquarters in Dallas, Texas, the Firm provides an integrated suite of federal, state, local, and international tax services on a multijurisdictional basis, including tax recovery, consulting, advocacy, compliance, and technology services. Ryan is a nine-time recipient of the International Service Excellence Award from the Customer Service Institute of America (CSIA) for its commitment to world-class client service. Empowered by the dynamic myRyan work environment, which is widely recognized as the most innovative in the tax services industry, Ryan’s multidisciplinary team of more than 2,800 professionals and associates serves over 17,000 clients in more than 60 countries, including many of the world’s most prominent Global 5000 companies. More information about Ryan can be found at ryan.com. “Ryan” and “Firm” refer to the global organizational network and may refer to one or more of the member firms of Ryan International, each of which is a separate legal entity.
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